BudgetState Hospitals / Hospitals
General hospital · Utrecht
Diakonessenhuis
Wait times over the norm40%
60 of 151 over the norm
Result€11 m
2025, margin 2.7%
Solvency37%
sector average 36% (2024)
Parking per hour€5.30
Utrecht
Locations
- Diakonessenhuis DoornBergweg, 3941RB Doorn
- Diakonessenhuis UtrechtBosboomstraat, 3582KE Utrecht
- Diakonessenhuis ZeistJagersingel, 3707HL Zeist
Wait times
Latest report: 27 October 2026. Over the norm first. The colour measures a wait against the Treeknorm, the position against the other hospitals: position 1 is the shortest.
Over the norm, every fortnight
DiakonessenhuisAll hospitals
Waits against the norm, by kind
within the Treeknormover it, up to one and a half timesmore than one and a half timesnot reported
Treatments
| For | Wait | Position | Median in the Netherlands25th–75th percentile | Location |
|---|---|---|---|---|
| Breast reconstructionPlastic surgery | 127 days | 31 of 42 | 79 days52–130 days | Diakonessenhuis Zeist |
| Incontinence or bladder prolapse surgery (men)Urology | 98 days | 16 of 17 | 49 days32–68 days | Diakonessenhuis Zeist |
| Kidney stone removal through the skin (PCNL)Urology | 94 days | 22 of 25 | 49 days29–63 days | Diakonessenhuis Utrecht |
| CircumcisionUrology / Surgery | 91 days | 30 of 35 | 50 days31–74 days | Diakonessenhuis Zeist |
| Septoplasty (nasal septum surgery)ENT | 86 days | 33 of 61 | 81 days57–146 days | Diakonessenhuis Zeist |
| Incontinence or prolapse surgery (women)Gynaecology | 79 days | 34 of 61 | 71 days48–117 days | Diakonessenhuis Utrecht |
| Total knee replacementOrthopaedics | 77 days | 29 of 60 | 84 days45–117 days | Diakonessenhuis Utrecht |
| Spinal fusion (not for slipped disc or stenosis)Neurosurgery / Orthopaedics | 77 days | 11 of 20 | 74 days52–133 days | Diakonessenhuis Utrecht |
| Enlarged prostate surgeryUrology | 69 days | 32 of 57 | 61 days43–99 days | Diakonessenhuis Utrecht |
| Peripheral nerve release (incl. carpal tunnel)Neurosurgery | 68 days | 16 of 19 | 46 days32–64 days | Diakonessenhuis Utrecht |
| Total hip replacementOrthopaedics | 65 days | 32 of 61 | 64 days42–90 days | Diakonessenhuis Utrecht |
| Prostate cancer surgeryUrology | 65 days | 27 of 29 | 35 days25–50 days | Diakonessenhuis Zeist |
| Tonsil or adenoid removalENT | 62 days | 33 of 63 | 60 days42–82 days | Diakonessenhuis Zeist |
| Dupuytren's contracture surgeryPlastic surgery | 62 days | 22 of 45 | 66 days42–96 days | Diakonessenhuis Zeist |
| Tooth extraction without general anaestheticOral and maxillofacial surgery | 57 days | 18 of 34 | 57 days29–64 days | Diakonessenhuis Zeist |
| Endovenous varicose vein treatmentDermatology | 56 days | 18 of 37 | 57 days42–78 days | Diakonessenhuis Zeist |
| Umbilical hernia repair in adultsSurgery | 55 days | 26 of 50 | 53 days34–97 days | Diakonessenhuis Utrecht |
| Slipped disc or spinal stenosis surgeryNeurosurgery / Orthopaedics | 53 days | 20 of 44 | 55 days42–71 days | Diakonessenhuis Zeist |
| Meniscus or knee ligament surgerySurgery / Orthopaedics | 50 days | 27 of 55 | 50 days33–75 days | Diakonessenhuis Utrecht |
| Cardiac catheterisationCardiology | 41 days | 37 of 42 | 21 days15–28 days | Diakonessenhuis Utrecht |
| HysterectomyGynaecology | 41 days | 14 of 58 | 64 days42–89 days | Diakonessenhuis Utrecht |
| Surgery for benign anal conditionsSurgery / Dermatology | 40 days | 19 of 55 | 49 days33–80 days | Diakonessenhuis Utrecht |
| Apicectomy (root-end surgery)Oral and maxillofacial surgery | 39 days | 16 of 31 | 39 days19–60 days | Diakonessenhuis Utrecht |
| Gallbladder removalSurgery | 37 days | 25 of 63 | 43 days30–64 days | Diakonessenhuis Zeist |
| Cataract surgeryOphthalmology | 35 days | 17 of 56 | 49 days30–84 days | Diakonessenhuis Zeist |
| Groin hernia repairSurgery | 35 days | 20 of 65 | 49 days28–91 days | Diakonessenhuis Zeist |
| Grommets (ear tubes)ENT | 27 days | 12 of 61 | 37 days29–51 days | Diakonessenhuis Zeist |
Outpatient clinic: first appointment
| For | Wait | Position | Median in the Netherlands25th–75th percentile | Location |
|---|---|---|---|---|
| AllergyInternal medicine | 105 days | 14 of 23 | 72 days34–143 days | Diakonessenhuis Utrecht |
| Ophthalmology (general)Ophthalmology | 75 days | 40 of 58 | 59 days21–90 days | Diakonessenhuis Doorn |
| Neurosurgery (general)Neurosurgery | 50 days | 25 of 41 | 42 days22–63 days | Diakonessenhuis Utrecht |
| Slipped disc in the backNeurosurgery | 50 days | 13 of 22 | 46 days23–62 days | Diakonessenhuis Utrecht |
| Slipped disc in the neckNeurosurgery | 50 days | 11 of 19 | 46 days39–67 days | Diakonessenhuis Utrecht |
| Fertility problemsGynaecology | 36 days | 13 of 55 | 60 days38–80 days | Diakonessenhuis Utrecht |
| Incontinence in womenGynaecology | 30 days | 4 of 44 | 67 days49–91 days | Diakonessenhuis Zeist |
| Paediatrics (general)Paediatrics | 25 days | 19 of 65 | 35 days21–57 days | Diakonessenhuis Utrecht |
| NephrologyInternal medicine | 23 days | 19 of 51 | 33 days19–50 days | Diakonessenhuis Doorn |
| EndocrinologyInternal medicine | 23 days | 8 of 49 | 48 days29–67 days | Diakonessenhuis Doorn |
| Internal medicine (general)Internal medicine | 23 days | 15 of 68 | 42 days24–61 days | Diakonessenhuis Doorn |
| Rheumatology (general)Rheumatology | 20 days | 7 of 60 | 47 days29–90 days | Diakonessenhuis Utrecht |
| Cardiology (general)Cardiology | 15 days | 16 of 68 | 28 days16–45 days | Diakonessenhuis Zeist |
| Medical oncologyInternal medicine | 11 days | 30 of 49 | 9 days6–15 days | Diakonessenhuis Zeist |
| Geriatric medicineGeriatric medicine | 9 days | 8 of 63 | 28 days16–45 days | Diakonessenhuis Utrecht |
| Dermatology (general)Dermatology | 8 days | 1 of 66 | 35 days28–70 days | Diakonessenhuis Zeist |
| ProctologySurgery | 8 days | 5 of 47 | 25 days13–48 days | Diakonessenhuis Utrecht |
| Gynaecology (general)Gynaecology | 8 days | 2 of 68 | 72 days45–114 days | Diakonessenhuis Zeist |
| Gastroenterology (general)Gastroenterology | 6 days | 3 of 66 | 98 days50–148 days | Diakonessenhuis Zeist |
| Back problemsOrthopaedics | 4 days | 4 of 42 | 24 days13–42 days | Diakonessenhuis Utrecht |
| Hip problemsOrthopaedics | 4 days | 8 of 51 | 14 days7–24 days | Diakonessenhuis Utrecht |
| Foot and ankle problemsOrthopaedics | 4 days | 4 of 49 | 21 days11–50 days | Diakonessenhuis Zeist |
| Orthopaedics (general)Orthopaedics | 4 days | 8 of 59 | 14 days7–30 days | Diakonessenhuis Utrecht |
| Knee problemsOrthopaedics | 4 days | 4 of 51 | 14 days7–31 days | Diakonessenhuis Zeist |
| Shoulder problemsOrthopaedics | 4 days | 3 of 48 | 20 days14–29 days | Diakonessenhuis Zeist |
| Neurology (general)Neurology | 2 days | 1 of 67 | 64 days48–90 days | Diakonessenhuis Utrecht |
| CataractOphthalmology | 2 days | 3 of 47 | 20 days8–40 days | Diakonessenhuis Utrecht |
| ENT (general)ENT | 1 days | 3 of 66 | 21 days12–30 days | Diakonessenhuis Utrecht |
| Urology (general)Urology | 1 days | 1 of 66 | 32 days20–60 days | Diakonessenhuis Utrecht |
| Oral and maxillofacial surgeryOral and maxillofacial surgery | 1 days | 1 of 57 | 31 days15–59 days | Diakonessenhuis Utrecht |
| Respiratory medicine (general)Respiratory medicine | 0 days | 1 of 68 | 28 days13–42 days | Diakonessenhuis Utrecht |
| Vascular surgerySurgery | 0 days | 1 of 62 | 18 days10–30 days | Diakonessenhuis Utrecht |
| Groin herniaSurgery | 0 days | 1 of 52 | 17 days7–28 days | Diakonessenhuis Zeist |
| Breast clinicSurgery | 0 days | 1 of 59 | 3 days2–5 days | Diakonessenhuis Utrecht |
| Surgery (general)Surgery | 0 days | 1 of 66 | 14 days7–27 days | Diakonessenhuis Utrecht |
Tests
| For | Wait | Position | Median in the Netherlands25th–75th percentile | Location |
|---|---|---|---|---|
| Sleep study (polysomnography)ENT / Respiratory medicine / Neurology | 66 days | 23 of 32 | 46 days25–68 days | Diakonessenhuis Utrecht |
| Back MRIRadiology | 51 days | 58 of 62 | 20 days13–33 days | Diakonessenhuis Utrecht |
| Neck MRIRadiology | 51 days | 56 of 60 | 22 days13–33 days | Diakonessenhuis Utrecht |
| Sleep apnoea testingENT / Respiratory medicine / Neurology | 50 days | 23 of 40 | 45 days25–70 days | Diakonessenhuis Utrecht |
| Bone density scan (DEXA)Radiology | 18 days | 27 of 60 | 18 days12–38 days | Diakonessenhuis Utrecht |
| ColonoscopyGastroenterology | 17 days | 16 of 61 | 28 days17–42 days | Diakonessenhuis Zeist |
| Brain MRIRadiology | 15 days | 22 of 61 | 21 days11–35 days | Diakonessenhuis Utrecht |
| CT scanRadiology | 14 days | 29 of 63 | 14 days9–22 days | Diakonessenhuis Zeist |
| Abnormal cervical smearGynaecology | 14 days | 10 of 46 | 17 days14–30 days | Diakonessenhuis Utrecht |
| GastroscopyGastroenterology | 10 days | 8 of 61 | 26 days15–40 days | Diakonessenhuis Utrecht |
| Ultrasound scanRadiology | 8 days | 15 of 66 | 13 days8–17 days | Diakonessenhuis Utrecht |
| MammogramRadiology | 3 days | 20 of 62 | 5 days2–10 days | Diakonessenhuis Utrecht |
| Hip or leg MRIRadiology | 1 days | 1 of 64 | 20 days10–33 days | Diakonessenhuis Utrecht |
| Shoulder or arm MRIRadiology | 1 days | 1 of 59 | 20 days13–34 days | Diakonessenhuis Utrecht |
| X-rayRadiology | 0 days | 1 of 61 | 1 days0–1 days | Diakonessenhuis Zeist |
Quality per treatment
Report year 2025, as the hospital reported it, beside the median of all hospitals.
Tonsil or adenoid removal
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Re-operation for bleeding within 14 days (tonsils)lower is better | 4.3% | 2.6% |
| Re-operation for bleeding within 14 days (adenoids)lower is better | 0.0% | 0.0% |
Abdominal aortic aneurysm
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Aortic aneurysm or dissection repairsnumber per year | 21 | 69 |
| Died within 30 days after repair of a ruptured aneurysmlower is better | 16.7% | 24.2% |
| Died within 30 days after repair of an intact aneurysmlower is better | 1.7% | 1.5% |
| Uncomplicated recovery after planned repair (textbook outcome)higher is better | 78.2% | 76.0% |
Stroke
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Stroke patientsnumber per year | 489 | 570 |
| Median minutes from arrival to clot-busting treatmentlower is better | 30 | 29 |
Breast implants
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Removed or replaced for a complication within 60 days (reconstruction)lower is better | 4.5% | 2.6% |
| Removed or replaced for a complication within 60 days (cosmetic)lower is better | 0.0% | 0.0% |
| Removed or replaced for a complication, day 61 to 365 (reconstruction)lower is better | 0.0% | 3.3% |
| Removed or replaced for a complication, day 61 to 365 (cosmetic)lower is better | 3.6% | 0.0% |
Breast cancer
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Breast cancer patients operated onnumber per year | 219 | 216 |
| Surgical oncologists treating breast cancernumber of specialists | 4 | 4 |
| Plastic surgeons treating breast cancer patientsnumber of specialists | 2 | 3 |
| Median days from diagnosis to start of treatmentlower is better | 30 | 32 |
Chronic kidney disease and dialysis
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Started dialysis with a working fistula or PD catheterhigher is better | 68.8% | 64.2% |
Bowel cancer
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Colon cancer resectionsnumber per year | 61 | 78 |
| Rectal cancer resectionsnumber per year | 28 | 30 |
| Died within 90 days of rectal surgerylower is better | 2.9% | 0.0% |
| Complicated recovery after colon surgerylower is better | 7.1% | 11.6% |
| Complicated recovery after rectal surgerylower is better | 37.2% | 20.2% |
| Died within 90 days of colon surgerylower is better | 0.0% | 2.2% |
| Median days from diagnosis to treatment (colon)lower is better | 42 | 36.8 |
Diabetes
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Diabetes patients treated by the paediatriciannumber per year | — | 99 |
| Diabetes patients treated by the internistnumber per year | 990 | 1,350 |
| Paediatrician: blood sugar on target (HbA1c below 58)higher is better | — | 47.8% |
| Internist: blood sugar on target (HbA1c below 58)higher is better | 52.4% | 42.3% |
| Paediatrician: blood sugar far too high (HbA1c above 86)lower is better | — | 5.9% |
| Internist: blood sugar far too high (HbA1c above 86)lower is better | 5.2% | 5.3% |
Peripheral arterial disease
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Certified vascular surgeonsnumber of specialists | 3 | 4 |
| Vascular interventional radiologistsnumber of specialists | 2 | 4 |
Gallbladder removal (gallstones)
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Readmitted for a complication within 30 days of surgerylower is better | 1.1% | 2.8% |
Hip fracture
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Hip fractures treatednumber per year | 353 | 293 |
| Mobility score after 3 months, fully mobile before (1 = best)lower is better | 2.5 | 2.6 |
| ADL help needed after 3 months, independent before (0 = none)lower is better | 1.3 | 1.3 |
Gynaecological cancer
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Debulking operations for ovarian cancernumber per year | — | 60 |
| Operations for endometrial cancernumber per year | 43 | 64 |
| Tumour fully removed at primary debulking (ovary)higher is better | — | 90.8% |
| Complicated recovery after ovarian debulking (adjusted)lower is better | — | 6.9% |
| Complicated recovery after keyhole hysterectomy (adjusted)lower is better | 0.0% | 0.0% |
| Died within 30 days of ovarian debulking (adjusted)lower is better | — | 0.0% |
| Median days from first visit to debulking surgerylower is better | — | 35.2 |
Slipped disc or spinal stenosis
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Re-operation within 30 dayslower is better | 0.0% | 0.4% |
| Spinal fluid leak during surgerylower is better | 2.4% | 0.3% |
| Deep wound infectionlower is better | 0.0% | 0.0% |
| More muscle weakness right after surgerylower is better | 0.5% | 0.0% |
Hip replacement
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Hip replacementsnumber per year | 618 | 421 |
| Orthopaedic surgeons performing hip revisionsnumber of specialists | 6 | 4 |
| Orthopaedic surgeons placing hip replacementsnumber of specialists | 6 | 5 |
| Deep wound infection within 90 dayslower is better | 0.7% | 0.7% |
| Average hip score gain (OHS) after 12 monthshigher is better | — | 18.6 |
| Average drop in pain when active after 12 monthshigher is better | — | 5.8 |
| Revision within 1 year (adjusted)lower is better | 0.7% | 0.9% |
Incontinence or prolapse in women
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Much or very much better after surgeryhigher is better | 82.0% | 90.8% |
Cancer care (general)
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Kidney cancer operationsnumber per year | 0 | 54 |
| Colon resectionsnumber per year | 114 | 131 |
| Rectal resectionsnumber per year | 46 | 46 |
| Resections of liver metastasesnumber per year | — | 36 |
| Thyroid cancer patients operated onnumber per year | 10 | 18 |
| Gynaecologic oncologists in FTEnumber of specialists | — | 2.6 |
Knee replacement
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Total knee replacementsnumber per year | 310 | 310 |
| Partial knee replacementsnumber per year | 159 | 79 |
| Orthopaedic surgeons performing knee revisionsnumber of specialists | 4 | 3 |
| Orthopaedic surgeons placing knee replacementsnumber of specialists | 4 | 5 |
| Deep wound infection within 90 dayslower is better | 1.6% | 0.4% |
| Average knee score gain (OKS) after 12 monthshigher is better | — | 15.3 |
| Average drop in pain when active after 12 monthshigher is better | — | 4.9 |
| Revision within 3 years (adjusted)lower is better | 1.6% | 1.3% |
Lung cancer
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Lung resectionsnumber per year | 18 | 64 |
| Lung cancer patients given curative radiotherapynumber per year | — | 174 |
| Died within 90 days of stereotactic radiotherapylower is better | — | 0.8% |
| Died within 30 days of lung surgerylower is better | 0.0% | 0.9% |
| Complicated recovery after lung surgerylower is better | 6.1% | 12.6% |
| Died within 90 days of chemoradiotherapylower is better | — | 1.1% |
Surgery for children
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Groin and scrotal operations in childrennumber per year | 38 | 43 |
| Operations for pyloric stenosisnumber per year | — | 15 |
Emergency department
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Patients with severe multiple injuries receivednumber per year | 31 | 33 |
Cataract surgery
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Better sight after surgery (at least 1 line gained)higher is better | 98.4% | 94.5% |
| Within 0.5 dioptre of the target strength after 4-6 weekshigher is better | 71.0% | 77.7% |
Spinal fusion
| Indicator | Diakonessenhuis | Median in the Netherlands |
|---|---|---|
| Re-operation within 30 dayslower is better | 4.3% | 3.1% |
| Spinal fluid leak during surgerylower is better | 4.3% | 0.7% |
| Deep wound infectionlower is better | 4.3% | 2.0% |
| More muscle weakness right after surgerylower is better | 4.3% | 0.0% |
Annual accounts
Figures of Stichting Diakonessenhuis, from its public annual accounts.
| Year | Revenue | Costs | Result | Margin | Equity | Solvency | Cash |
|---|---|---|---|---|---|---|---|
| 2025filed 20 May 2026 | €391 m | €379 m | €11 m | 2.7% | €96 m | 37.2% | €38 m |
| 2024filed 27 May 2025 | €370 m | €363 m | €4.6 m | 1.3% | €86 m | 32.1% | €33 m |
| 2023filed 30 May 2024 | €339 m | €333 m | €3.4 m | 1.0% | €81 m | 33.8% | €14 m |
| Sector average, General hospital (2024) | |||||||
| 2024 | — | — | — | 2% | — | 36% | — |
Staff
| Year | Care staff | Sick leave | Long-open vacancies |
|---|---|---|---|
| 2025 | 2,503 | 7.5% | 18 |
| 2024 | 2,548 | 6.5% | 22 |
| 2023 | — | — | — |
Care staff: the average number of people in care. Sick leave: the care staff's sickness absence. Long open: vacancies open for three months or more.
Board and supervision
As the register lists them with the annual accounts for 2025.
Board of directors
- Vivian Maria Francisca BroexLid Raad van Bestuur · since 15 February 2023
- Adrianus Theodorus Petrus Maria ClaassenLid Raad van Bestuur · since 1 June 2025
- Frank Ignatius Gerardus JanssenLid Raad van Bestuur · since 1 June 2025
Supervisory board
- Johannes Gijsbertus Maria HendriksVoorzitter Raad van Toezicht · since 15 November 2019
- Renée Maria Helena WilkeLid Raad van Toezicht · since 1 August 2018
- Lisette van BreugelLid Raad van Toezicht · since 1 September 2020
- Cornelis Johannes Henricus Martinus van LaarhovenLid Raad van Toezicht · since 1 January 2022
- Mohamed AcharkiLid Raad van Toezicht · since 1 September 2025
Parking
Utrecht
€5.30 an hour. Daily maximum €37.50.
Discounted exit cards for regular visitors; U-pas holders park free once.
Read on the hospital's website, 2 November 2026.